Trabzon Union of Chamber of Merchants and Craftsmen is a parent organization of 49 chambers of merchants and craftsmen and serves our 25.000 craftsmen. To spread ahi culture, to ensure customer satisfaction by improving the service quality are among the main objectives of our union. In order to achieve these main objectives, your participation in our prepared survey below and sharing your opinions are very important for us. We would like to thank our valuable participants for participating in our survey and helping us in this regard. |
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| • What do you think about the way of behavior of the craftsmen towards their customers?” |
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Very good
Good
Normal
Bad
Very Bad
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| • What do you think about the communication of craftsmen with their customers? |
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Very good
Good
Normal
Bad
Very Bad
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| • What do you think about the information given by craftsmen regarding the sold product? |
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Very good
Good
Normal
Bad
Very Bad
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| • How do you assess the hygiene conditions of the organization of craftsmen of which you are a customer? |
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Very good
Good
Normal
Bad
Very Bad
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| • Does personal care of craftsmen (hair, beard, clothes etc.) affect your shopping choice? |
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Absolutely affects
Affects
Hesitant
Does not affect
Absolutely does not affect
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| • How do you assess the price tags on the products while doing shopping? |
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Very good
Good
Normal
Bad
Very Bad
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| • Do craftsmen have wage scales during your shopping or taking service? If does, please state the name of the organization - If not, please state the name of the organization |
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| • Do craftsmen direct you to do your shopping from other colleagues if they do not possess the requested product? |
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Yes
No
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| • Do you always do shopping from the same craftsmen? If do why? |
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